FACE MASK FAQ
Q. Do these masks have ear loops on behind the head straps?
A. They can fir either way. Please watch this instructional video in the link below to see how our masks work. This allows for a great fit for faces of most sizes.
Q. Do your masks fit kids?
A. Our masks will typically fit kids over 7, however, they were designed for adults.
Q. Can I clean these masks?
A. Yes. Machine wash and dry our mask as much as you like with out any deterioration of the print.
Q. When will the masks ship?
A. Normally, all mask orders are custom made on-demand and will be available to ship in 5-7 business days.
DUE TO THE RESTRICTIONS IMPOSED ON THE HEALTH AND SAFTEY OF OUR WORKERS AT OUR ON_DEMAND FACTORY, PRODUCTION BANDWIDTH IS LIMITED.
PLEASE ALLOW UP TO 1 MONTH FOR DELIVERY OF FACE MASKS.
OUR PRODUCTION TEAM IS WORKING AS QUICKLY AND SAFELY AS POSSIBLE.
ALL ORDERS WILL BE FULFILLED IN TIME.
Q. Where do the masks ship from?
A. The masks are produced and shipped directly from Los Angeles, California, USA
Q. Why does it take so long to ship?
A. Because of high demand and employee safety, it will take longer for orders to be fulfilled.
Q. Why didn't I receive my entire order?
A. In order to ship items as quickly as possible, we may have to split your order. Don't worry, your other items will arrive in an additional shipment as soon as possible.
Q. How can I contact you with a question or issue?
A. You can reach our customer support team here: firstname.lastname@example.org